Our policies
MS Beauty
Cancellation Policy
Although all parties under M’s Beauty are self-employed, each individual business has the same cancellation policy. This is in relevance to our ‘no show’ system whereby if any of the parties haven’t been informed within 24 hours of their appointment time, that they wont be able to attend, then a 50% fee will be administered. Our ‘no show’ policy has to be respected as each client are sources of income for the companies and they cannot have spaces in their day that go unmissed, especially due to being in high demand.
Use and Protection of Private Information
If any information from our clients is given in a consultation form or for marketing purposes, it is taken in confidence and therefore isn’t shared among our staff or other clients. We take pride in being confidential and private with any information from treatments or what’s been provided to us in a digital or written format. We need certain details for health and safety reasons, like the doctor’s surgery you are registered at, just in case of emergencies. As well as needing to ask personal questions that are relevant to our treatments and services that we other, due to some of them having a age restriction (over 18). Our database is secure, meaning no one can access anything outside of the business. In other words, your secrets are safe with us!
How complaints are dealt with
clearpay and E-Commerce System
We have now put M’s Beauty on an E-Commerce system so that our lovely clients can purchase courses of our higher priced services, like Brazilian Booty Lift and our advanced Vitamin Injections in bulk without worrying about costs. This is using the world-famous ‘Clearpay’ function, allowing no price to be too high. If a treatment is on your service want list, it can be achieved with ‘buying now, paying later’. Clearpay works by picking options of payment, whereby you pay Clearpay back in instalments, without affecting our business bank account, or taking too much of a hit to yours! You can read more about it here: Clearpay Information
